Release 86:  Effective July 1, 2017

TANF -
L.   Decision Notices


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  1. Overview
  2. A decision notice must be sent when approval, denial, reduction or closure of benefits have been determined. The action taken on a case will determine what type of notice must be sent to the client.

    The notice must always contain certain information. Notices are standardized, so that most of the required information is preprinted. The standard, preprinted information consists of the hearing rights and procedures around hearings. The part that is not standard consists of the action that the department intends to take, the effective date of that action, the reason for the action, the date of the notice.  The notice can be computer generated or sent manually. This includes when a client asks for more benefits for a specific reasons.

    What a Decision Notice Must Include Rule
    461-175-0010 — What a Decision Notice Must Include

  3. Types of decision notices
  4. A decision notice is a written notice sent to the benefit group describing the action taken on an application or the benefits. There are three types of decision notices that can be given to clients. They are:

    Definitions for Chapter 461 Rule
    461-001-0000 — Definitions for Chapter 461

    Notice Period Rule
    461-175-0050 — Notice Period

    The notice period is used to determine the effective date for taking action when a decision notice is sent to the filing group. For a Basic Decision notice, the notice period is the month in which the notice is mailed. For a Continuing Benefit Decision notice, the notice period is the budget month from which information is used to initiate the decision notice. For a Timely Continuing Benefit Decision notice, the notice period is the month in which the 10-calendar-day mailing requirement ends.

    Notice Period Rule
    461-175-0050 — Notice Period

  5. What a decision notice must contain
  6. A decision notice must do all of the following:

    Continuing Benefit Decision Notices and Timely Continuing Benefit Decision Notices must also inform clients of their right to continuing benefits. Clients are entitled to a continuation of benefits if they request a hearing by the later of the following:

    A Notice of Expiration must be sent to the filing group and include the following information:

    What a Decision Notice Must Include Rule
    461-175-0010 — What a Decision Notice Must Include

    Notice Period Rule
    461-175-0050 — Notice Period

    Notice Situation; Mass Changes Rule
    461-175-0250 — Notice Situation; Mass Changes

    NOTE
      Some notice situations may require that more information be included than has been described here. Please see item 4 below for more information on specific notice situations.

  7. TANF notice situations
  8. Send a Basic Decision notice if:

    NOTE
      An auto-generated approval notice is mailed to the family when TANF is approved. This notice confirms the certification end date. It is not necessary to send an additional approval notice.

    Notice Situations; General Information Rule
    461-175-0200 — Notice Situations; General Information

    Notice Situation; Benefits for Less Than 30 Days Rule
    461-175-0205 — Notice Situation; Benefits for Less Than 30 Days

    Notice Situation; Client Moved or Whereabouts Unknown Rule
    461-175-0210 — Notice Situation; Client Moved or Whereabouts Unknown

    Notice Situation; Disqualification Rule
    461-175-0220 — Notice Situation; Disqualification

    Notice Situation; Nonstandard Living Situations Rule
    461-175-0230 — Notice Situation; Nonstandard Living Situations

    Notice Situation; Removing an Individual From a Benefit Group (REF, REFM, SNAP, TANF) or Need Group (ERDC) Rule
    461-175-0305 — Notice Situation; Removing an Individual From a Benefit Group (REF, REFM, SNAP, TANF) or Need Group (ERDC)

    Notice Situation; Asset Transfer Disqualification Rule
    461-175-0310 — Notice Situation; Asset Transfer Disqualification

    Notice Situation; Voluntary Action Rule
    461-175-0340 — Notice Situation; Voluntary Action

    Notice Situations; General Information Rule
    461-175-0200 — Notice Situations; General Information

    Notice Situation; Client Moved or Whereabouts Unknown Rule
    461-175-0210 — Notice Situation; Client Moved or Whereabouts Unknown

    Notice Situation; Disqualification Rule
    461-175-0220 — Notice Situation; Disqualification

    Notice Situation; Overpayment Repayment Rule
    461-175-0290 — Notice Situation; Overpayment Repayment

    Notice Situation; Asset Transfer Disqualification Rule
    461-175-0310 — Notice Situation; Asset Transfer Disqualification

    Notice Situation; Voluntary Action Rule
    461-175-0340 — Notice Situation; Voluntary Action


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