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Oregon Department of Human Services
Substantiated Facility Abuse Complaints
This website shows Facility Adult Protective Services and Nursing Facility Unit investigations that constitute abuse as determined by the Office of Licensing and Regulatory Oversight Corrective Action Coordinators. Note that this website does not contain information related to the following:
  • Licensing or rule violations,
  • Surveys (Facility Inspections),
  • Notifications of Findings (NOFs),
  • Letters of Determination (LOD),
  • Applicable sanctions, or
  • Multnomah County Adult Foster Home Investigations.
Substantiated Facility Abuse Complaints Selection

4 Steps to locating Substantiated Complaint Information for
Oregon's Care Facilities.

Step 1) Select a facility type:       
Step 2) Complete one of the 4 selection criteria listed below:
  A) By County
Which County:
  B)By City
Which City:
  C) By Facility Name Which Facility:

  D) Select All

May produce a large output list.
Step 3)Complete one of the 2 selection criteria listed below:
Select A Date Range Or Check All Dates:
     Start Date:
     End Date:
(format as mm/dd/yyyy)     
May produce a large output list
Step 4) Submit Your Request:

To Make an Inquiry
Public copies of complaints are available for viewing at the local Aging and People with Disabilities (APD) and Area Agency on Aging (AAA) offices by appointment. Local office contact information and locations are available at: http://www.oregon.gov/DHS/spwpd/offices.shtml Multnomah County Adult Foster Home complaints are available at:
Adult Protective Service Office
Tabor Square Building, lower level
4610 SE Belmont Street
Portland, Oregon 97215
To obtain additional details regarding a complaint investigation report, a request can be made using one of the following methods. A charge of $0.15 per page plus staff time may be applied.
Email: spd.prrequests@dhsoha.state.or.us
Mail: Public Records Custodian
 DHS/APD Office of Licensing and Regulatory Oversight
 PO Box 14530
 Salem, OR 97309
Additional resource: Choosing a Long-Term Care Setting located at http://www.oregon.gov/DHS/spwpd/ltc/ltc_guide/index.shtml
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Information is added weekly from report data received at DHS APD Office of Licensing and Regulatory Oversight. Investigations in process will not appear.

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